Please carefully review our Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We Offer Shipping using these shipping methods :
JNE Reguler (2-3 days)
JNE Yes (1-2 days)
J&T Super (2-3 days)
Which locations do you deliver to?
We ship all orders to anywhere in the Indonesia
How do I check the status of my order?
You will receive notifications from time to time. You may also track your order status on our Order tracking page.
What can I do if I don’t receive my order?
If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. You may contact our support team to know the exact location of your order.
What should I do if I receive a damaged item?
You may log into our dispute management portal, mark the item as damaged and upload a picture of the damaged item. Once your request is received, our delivery agent will pick up your package. Alternately, you could contact our customer service team.